Legal notice

Publishing company

Ixo Collections SAS

14, rue du Bois Guillaume

91000 - ÉVRY-COURCOURONNES

852 934 090 RCS ÉVRY

Intracommunity VAT number: FR94852934090

Contact: [email protected]

Customer service: [email protected]

Copyright: IXO Collections SAS

Chairman and shareholder: Premium and Collectibles Trading Ltd

Publishing director: G.Duserre

Marketing and editorial: GRB conseils

Layout and art direction: Laura Borée

Iconography: Archives & Collections

Directed by

14H28

111 rue du Luxembourg

59100 Roubaix

France

Tel. +33 (0)3 20 300 100

https://14h28.com/

Hosting

14H28

111 rue du Luxembourg

59100 Roubaix

France

Tel. +33 (0)3 20 300 100

https://14h28.com/

Not suitable for children under 14. Contains small parts and accessories that may be swallowed. Keep this information for future use.

1 Scope of application

The collection is published by Ixo Collections SAS (hereinafter referred to as the ‘Company’), a SAS with share capital of 150,000 Euros, whose registered office is located at 14 Rue du Bois Guillaume 91000 Evry-Courcouronnes, registered with the Evry Trade and Companies Register under number 852 934 090.

These general terms and conditions of sale apply to the collection. They are subject to modification and updating. The conditions applicable to the order of a product are those in force on the day of the order.

The Customer is responsible for keeping a copy of the contractual information relating to his/her order.

The Customer declares that he/she has read and understood these general terms and conditions of sale. Any order or purchase of a collection therefore implies full acceptance of these general terms and conditions of sale.

2 Newsstand sales

All issues of the collection are available from newsstands. Customers may opt to subscribe to any issue by logging on to the Ixo Collections website: www.ixocollections.com.

Issues that may be missing from the Customer's collection may also be ordered individually, subject to stock availability.

3 Subscription

3.1 Order conditions

To place an order, the Customer must be of legal age, be able to enter into a contract and reside in France.

The resale of Ixo Collections products is not authorised without a written and contractual agreement with Ixo Collections SAS. Repackaging of products for resale under another brand is not authorised.

The photographs and text illustrating the Products are not contractually binding.

3.2 Refusal to honour the order by the Company

The Company reserves the right to refuse or cancel any order that is likely to present anomalies such as, for example, quantities that are not consistent with the normal needs of an individual, whether it concerns a single order or several orders made successively for the same customer, to the same delivery and/or invoicing address, or if there is a dispute between the customer who placed the order and the Company over a previous order, particularly in relation to payment.

Offer valid while stocks last. The Company reserves the right to discontinue the collection at any time in the event of insufficient sales. In this case, the customer may request a refund of the issues previously purchased, provided that the goods are returned in perfect condition. To do so, the customer must send a request for a refund due to the discontinuation of the collection to the Ixo Collections customer service department (at [email protected]), which will inform the customer of the return and refund procedure.

In the event of the collection being out of stock, the gifts provided for in the offer will be replaced by gifts of an equivalent nature and value.

3.3 Payment of the order

When ordering a subscription, the customer chooses the method of payment they wish to use from among those available on the site. At the time of ordering, the customer agrees that the chosen method of payment (Visa card, Mastercard) may be used by Ixo Collections to pay for future monthly shipments of the collection. In the event that the subscription is cancelled, monthly payments by direct debit from the means of payment provided when the order was placed will be stopped.

3.4 Direct debit on credit card

All information concerning your credit card is highly secured by SSL (Secure Socket Layers) encryption. It never travels unencrypted on the Internet. Your bank details are therefore perfectly secure. Your direct debits are made automatically each month, one day before the dispatch date of your parcel, on the anniversary date of your subscription, the date mentioned on your subscription confirmation.

4 Product prices

The prices invoiced are those in force on the date of the order. Any change in the VAT rate applicable during the subscription period may be reflected in the product prices.

The company reserves the right to modify the prices of collections. In the case of payment by direct debit, the customer will be informed of any price increase in the issue preceding the increase. If the customer objects to the change in the amount debited from their account, their subscription will be cancelled, failing which it will be automatically renewed.

5 Delivery

Delivery times for subscription products are specified on the website.

6 Right of withdrawal, return of products and cancellation of a subscription

6.1 Withdrawal period

Pursuant to Articles L221-18 et seq. of the French Consumer Code, the Customer has a withdrawal period of 14 (fourteen) days from receipt of the first parcel received in which to exercise his/her right of withdrawal. The Customer does not have to justify his/her decision or pay any penalties. All items in the package must be returned at the Customer's expense and in perfect condition within a maximum period of 14 days following communication of the Customer's decision to withdraw, to enable the Company to put the products back on sale.

Contact our customer service department to send your retraction request.

Fill in the withdrawal request form

6.2 Return of products

If the product is defective, or if the delivery does not correspond to the order, the product will be returned at the Company's expense. As proof of this, the customer must send the Company a photograph of the defective product in its original packaging and before opening. If an exchange is not desirable, the product will be returned in its entirety, i.e. with all the components of the package received, and in its original packaging or failing that in packaging offering equivalent protection of the products when returned, in perfect condition to enable the products to be put back on sale by the Company.

Go to your space > Order history > Order details Order history

Products returned used, incomplete or damaged by the customer will not be reimbursed.

6.3 Cancellation of a subscription

If the Customer is free from a commitment entered into at the time the order was placed, they may interrupt their subscription at any time. To do so, they must contact Customer Services using the contact details given in the leaflets or log on to the Site and follow the unsubscribe procedure.

Cancellation will be effective from the first day following receipt of the request.

However, the Customer must pay for any products that have already been sent at the date of termination and which may remain unpaid.

Cancellation procedure

7 Retention of title

The Company retains ownership of the products delivered until they have been paid for in full, i.e. until the credit for the payment is visible on its bank account. In the event of non-payment or partial payment, the Company may demand the return of the products, the costs of return being borne by the Client.

8 Warranty

Pursuant to articles L217-4 et seq. of the French Consumer Code, if the Customer finds on delivery that the product does not conform to the order, he/she has a period of two years from receipt of the product to return it at the Company's expense and obtain a product that conforms to his/her order. If it is impossible to replace the product, the payment will be reimbursed.

To do this, the Customer must contact the Company via the Site or Customer Service and follow the product return procedure.

Pursuant to Articles 1641 et seq. of the French Civil Code, if the product proves to be defective in use, the Customer may, within a period of two years from the discovery of the defect, return it to the Company by contacting the Company via the Site (or Customer Service) and following the returns procedure. The Customer will obtain a refund of the price of the product if he/she returns it, or a price reduction if he/she wishes to keep the item, or an exchange, subject to availability. It should be noted, however, that in accordance with Article 1642 of the French Civil Code, the Company is not liable for apparent defects of which the purchaser has been able to convince himself/herself.

The Company may under no circumstances be held liable for any harmful consequences that the hidden defect(s) affecting the product(s) may have caused.

9 Industrial and intellectual property

The intellectual and industrial property rights to the works, trademarks, logos and any other assets capable of protection contained in the products belong exclusively to the Company (or to third parties who authorise it), which will have the exclusive right to exercise the rights of exploitation of the latter in any form and, in particular, the rights of reproduction, copying, distribution, transformation, marketing and public communication. The unauthorised reproduction, distribution, commercialisation or transformation of these works, trademarks, logos, etc. constitutes an infringement of the intellectual and industrial property rights of the Company or the holder thereof, and may give rise to the exercise of any judicial or extrajudicial actions that may be theirs in the exercise of their rights.

By accepting these General Terms and Conditions of Sale, the Client undertakes to respect the industrial and intellectual property rights held by the Company and third parties.

10 Personal Data

The Company attaches particular importance to the protection of the Personal Data (hereinafter referred to as ‘the Data’) entrusted to it by its customers, and is committed to respecting their privacy.

The Company complies with the requirements of the privacy laws in force, in particular Law no. 78-17 of 6 January 1978 on data processing, data files and individual liberties, as amended, and General Data Protection Regulation no. 2016/679, which came into force on 25 May 2018.

The Customer is invited to read the Personal Data Protection Policy available on the company's Website at www.ixocollections.com.

The Customer has the following rights:

- They may object to the processing of their personal data for legitimate reasons

- They have a right of access to the data concerning them

- They may rectify, update and/or delete data concerning them

- They may request the portability of their data

- They may request a restriction on the processing of their data

- They may give instructions concerning the storage, deletion and communication of their personal data after their death (post-mortem instructions).

11 Jurisdiction and applicable law

These general terms and conditions of sale are governed by French law.

In the event of difficulties in the application of this contract, the Customer may, before taking any legal action, seek an amicable solution, in particular with the help of a professional association in the sector, a consumer association or any other advisor of his choice.

Complaints or disputes will always be received with attentive benevolence, good faith always being presumed in those who take the trouble to explain their situation. In the event of a dispute, the Customer will first contact the company to obtain an amicable solution.

In the absence of an amicable agreement between the Parties, the dispute will be referred to the French courts, unless otherwise provided by law.